7wicket FAQ — All your questions answered, right here

Registering at 7wicket takes just 2 minutes process. Complete the form and click the email verification link — and your account is active. The verification email typically arrives within 1 minute. Be sure to check your spam folder as well.

No. Under 7wicket's terms, each individual One account only You may open. Any attempt to create multiple accounts will result in all accounts being closed and balances may be forfeited. For more details, Terms & Conditions Check here.

On the login page Click the "Forgot password?" link. Enter your registered email or mobile number and a reset link or OTP will be sent to you. The OTP is valid for 5 minutes. If you still have trouble, email us at [email protected].

If you want to close your account Responsible Gaming page select Self-Exclusion or email [email protected]. Withdraw any existing balance before closing your account. Bonus balance will be forfeited.

You can update your email and mobile number from Account Settings — OTP verification is required. To change your name, contact us at [email protected]. Please note: The name on your withdrawal account must match your registered personal name.

The minimum deposit at 7wicket ৳500. The same rules apply across all three payment methods — bKash, Nagad, and Rocket. Maximum deposit limits depend on your account level and verification status.

First, wait 15 minutes and refresh the page. If the issue persists, email [email protected] with your transaction ID or reach out via live chat. The number and amount sent from bKash Make sure it was correct.

7wicket charges no deposit fees. However, bKash or Nagad may apply their own service charges — these are standard mobile banking fees. Every amount you send goes 100% into your 7wicket account.

Yes! On your first deposit at 7wicket, 100% Welcome Bonus added automatically — no promo code needed. Once the deposit is credited to your balance, the bonus will appear too. You can receive a bonus of up to ৳10,000.

Completely secure. 7wicket's payment gateway is protected by SSL encryption. Every transaction requires OTP verification. Your payment details are never stored on 7wicket's servers.

Minimum withdrawal amount from 7wicket ৳1,000. The maximum daily withdrawal amount depends on your account level and KYC status. VIP members enjoy higher limits.

KYC is generally not required for small withdrawal amounts. However, For large withdrawal amounts (above a certain limit), you may be required to submit a copy of your National ID or passport. Having KYC completed makes the withdrawal process faster.

Common reasons for withdrawal rejection: incomplete KYC, incorrect mobile number, or unmet bonus wagering requirements. If rejected, the balance is returned to your account. Contact [email protected] to find out the reason.

No, bonus balance cannot be withdrawn directly. The bonus Wagering requirements must be met — meaning you need to wager the bonus amount a specified number of times. Once the requirements are fulfilled, winnings from the bonus can be withdrawn. Terms may vary for each bonus.

7wicket offers a cashback bonus each week based on a set percentage of your losses — Cashback . Cashback is credited to your account every Monday. The cashback rate and maximum amount depend on your VIP level. See the Promotions page for full details.

Free spins are awarded with the welcome bonus or through special promotions. They must be used on specific slots games, and their validity period is generally 7 days. Winnings from free spins are credited as bonus funds and are subject to wagering requirements.

Loyalty points accumulate with every bet. The more points you earn, the higher your VIP level. VIP members enjoy: Higher withdrawal limits, exclusive bonuses, fastest payouts and a personal account manager. You can also redeem points directly for cash.

7wicket promo codes are released during special events or seasonal promotions. A promo code can be applied at registration or when making a deposit. That said, most offers are activated automatically — no promo code needed.

Wagering (or rollover) means you must place a specified amount in bets before withdrawing your bonus. For example, a ৳1,000 bonus with 30x wagering requires ৳30,000 in total bets. Not all games contribute equally toward wagering requirements — check the individual promotion terms for details.

In Live Casino A real dealer deals cards live on camera while you watch and place bets on your screen — just like a local casino, but from the comfort of home. With a stable internet connection, the experience is seamless.

In the betting section Go → Select Cricket → Click on your preferred match from live or upcoming matches → View odds → Set your bet type and amount → Click "Place Bet". Odds update ball by ball in live matches.

Yes! 7wicket App Once downloaded, you get access to all website games on mobile. The app is optimized for both Android and iOS. Live Casino, Sports Betting, slots — everything runs flawlessly on mobile.

RTP (Return to Player) refers to the average percentage returned to players over the long term. At 7wicket, In slot games RTP is typically 95%–97%. However, every spin is completely random — RTP is a long-term average, not a guarantee for any single game.

In the Bingo section, Go → Choose your preferred bingo room → Buy tickets → Once the game starts, numbers will be called automatically and matched on your card → Complete the required pattern to win. Many rooms also offer an auto-daub feature.

No. 7wicket does not sell your personal information or share it with any unauthorized third parties. Your data is used solely for payment processing and legal compliance purposes. To learn more, Privacy Policy Read.

Email [email protected] immediately with the subject line "Urgent — Account Security". We will quickly lock your account and launch an investigation. For future protection, use a strong password and keep OTP verification enabled.

The official 7wicket app is available exclusively on our website Download it from there. Downloading from third-party sites or unknown links carries risk. The official app is virus-free and safe.

Yes. In all games on 7wicket, RNG (Random Number Generator) technology is used, independently verified by third-party auditors. Results are never predetermined — every spin or hand is completely random.

on the Responsible Gaming page Deposit limits, betting limits, cooling-off periods, and self-exclusion tools are all available for free. Log in → Account Settings → "Responsible Gaming" to activate any tool.